Statuses and approvals
Registration statuses
Section titled “Registration statuses”Every registration linking a person to the organization has a status:
| Status | Shown as | What it means |
|---|---|---|
| Active | Active | The registration is valid: the person can compete, enter athletes or officiate. |
| Pending | Pending | The person asked for the registration and is waiting for the organization’s review. |
| Not renewed | Not Renewed | The registration exists but was not renewed (or the record has not been submitted for review yet). |
| Inactive | Inactive | The registration has ended. |
Change the status with Change Status in the list, or with the registration’s Status in the record.
When the season turns over, the platform renews the registrations: anyone who was Active becomes Not Renewed until they renew, and anyone already Not Renewed becomes Inactive.
The registration type tells who the person competes for: Club is the main registration; Team, National Team and Regional Team are secondary.
Approve pending registrations
Section titled “Approve pending registrations”Each area has its own queue: Athletes › Approvals, Coaches & staff › Approvals and Officiating › Approvals. The number next to the menu item is the number of requests.
- Open the queue. The title shows Pending Registrations with the count.
- On each card, check the photo, documents, contact details and the clubs and sports requested. For officials, the card says whether it is a New Registration or a Renewal.
- To see more, click Ver Perfil (or Ver Histórico for officials).
- Click Aprovar (Approve on the officials screen). The registration becomes active and the person gets an email.
Reject a request
Section titled “Reject a request”- On the card, click Rejeitar (Reject on the officials screen).
- Choose the Standard Reason: Incomplete documentation, Inadequate or illegible photo, Expired documents, Incorrect personal information, Registration already exists or Other (describe below)….
- Explain under Detailed Description what the person needs to fix.
- Click Confirm Rejection.
The person receives the reason by email and the registration is set to Not Renewed, so they can fix it and submit again.
Incomplete registrations and event affiliations
Section titled “Incomplete registrations and event affiliations”The coach and official queues also show Incomplete registrations (last 90 days): people who started signing up through the link but have not submitted for review yet or, for coaches, have not given their club. There is nothing to approve there; contact the person if needed.
The coach queue also shows Pending event affiliations: national or state team coaches who asked to represent a team at one specific meet. See Registration links.