Entry orders

Each club has one order per meet with the entries it has to pay for. The order can be generated by the coach in the portal, or by the organization on the Financial (Orders) tab of the meet’s entries screen.

Payment methods

The accepted methods are chosen in the meet settings under Payment Methods: Bank slip (Boleto), Credit card and PIX. With none ticked, only PIX applies. See Entry fees.

For the payer:

Pix: approved as soon as it is paid.
Boleto: approved within 3 business days, as the bank clears it.
Card: approved quickly by the card company.

An order always falls due 3 days after it is generated, whether by the coach or by the organization.

Track the orders

Open the meet › Entries › Financial (Orders).

At the top, Forecast total (collected + awaiting + estimate of entries without a charge) and the Collected, Awaiting and No charge tiles, which also work as filters.
The No charge, Pending, Overdue, Paid and Cancelled filters, and the Search a club… box.

Order statuses: Paid, Paid (cash), Pending, Under review, Overdue, Cancelled, Refunded, Chargeback and Free.

Generate the charge as the organization

In the Entries without a charge section, find the club.
Pick the payment method next to the button (PIX, Boleto or Cartão de Crédito). Only the methods enabled for the meet are offered.
Click Generate Charge. If the club’s entries are free, the button is Confirmar (confirm).
In the success window, copy the link and send it to the club, or use Abrir fatura (open invoice).

The order moves to Charges generated. Click the row to see the order’s entries.

Discount, cash payment and deletion

From an order’s ⋯ menu (labels in Portuguese only):

Aplicar desconto (apply discount): R$ Fixo (fixed) or %; the invoice amount is updated at the gateway.
Marcar como recebido (mark as received): records a payment made outside the system, for example in cash. Enter Data do pagamento (payment date) and Valor recebido (R$) (amount received) and click Confirmar recebimento.
Excluir e manter inscrições: deletes the order and cancels the charge; the entries go back to No charge.
Excluir pedido e inscrições: deletes everything.

Aplicar desconto and Marcar como recebido ask for the two-step verification code. None of these actions works on an order that is already paid.

Remove an entry that is already in an order

When you remove an entry that has already been charged, the Entries already included in a charge window asks: Remove and keep the charge (the order amount does not change) or Remove and discount (the entry’s amount comes off the order). Orders with removed entries show the Athlete removed, Club removed or No entries tags.