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Two-step verification

On top of your password, the admin’s financial areas ask for a 6-digit code generated by an authenticator app on your phone. This applies to every admin. The coach, official and athlete portals never ask for a code.

  1. At the bottom of the sidebar, open your account menu and click Two-step verification.
  2. Install an authenticator app on your phone (Google Authenticator, Microsoft Authenticator, 1Password, Authy…).
  3. In the app, scan the QR code on the page. If you can’t scan it, use Copy key and type the key in the app.
  4. Enter the code the app shows in 6-digit code.
  5. Click Turn on.

Once on, the page shows On and the date it was turned on.

If you see Wrong or expired code, check that your phone’s clock is correct and use the new code the app shows.

When you open a financial screen (for example Financial management, Settings › Financial, Officiating finance and Payment tables), the page shows Security check instead of the content:

  1. Open the authenticator app.
  2. Type the code and click Confirm.

After confirming, sensitive areas stay unlocked for 15 minutes. A pill on your user card in the sidebar shows the time left (Sensitive areas unlocked · 15 min); it turns yellow in the last 2 minutes.

The code proves that you are the one at the computer right now. If the computer is left open and someone else sits down, access to the organization’s money will already have expired. When the 15 minutes are up, a window asks for the code again; what was on screen is kept and you carry on where you left off.

Financial buttons outside those screens (for example Aplicar desconto and Marcar como recebido on an entry order, or changing plan on Subscription) ask for the code in a window before running.

  • To turn it off, click Turn off on the verification page. Without it, the financial area stays locked until you turn it on again.
  • Lost your phone? Ask support to reset the verification. Then sign in again and enroll the new device.