Signing in

After your first access, sign in on the system’s sign-in page. If you open a portal page without being signed in, the system asks you to sign in and then takes you back to the page you were trying to open.

1. Open the sign-in page (or click Sign In on the organization’s link page).
2. Type your Email and Password.
3. Click Sign In.

Other ways to sign in

• Sign in with a Magic Link!: type your email and receive a sign-in link. Check your spam folder too.
• Sign in with passkey: uses the device’s biometrics or PIN, if you have already registered a passkey on it.

Forgot your password

1. Type your email in the Email field.
2. Click Forgot my password.
3. Open the link you receive by email and choose a new password.

Note

For security, the answer is always the same: if the email is registered, the link is sent. If nothing arrives, check your spam folder and whether the email matches your registration. Many requests in a row are blocked for a few minutes.

Password and passkeys after signing in

On the dashboard (Home), the My Profile card has Change password and My Passkeys, where you add or remove the devices that can sign in with a passkey.