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Open and show the ID card

  1. Sign in to the portal and open Home.
  2. Scroll to the ID Card card. If you work with more than one organization, the card belongs to the organization chosen on the dashboard.
  3. Click Fullscreen to show only the card, like a boarding pass. On a phone held upright, the card rotates to fill the screen.
  4. At the gate, use Enlarge codes: the Access codes window shows the QR code and the barcode in large size. Hold the scanner up to the screen.
  5. Click Close to exit.

When the ID card does not show

Section titled “When the ID card does not show”
  • The digital ID card has not been enabled by your organization yet. — only the organization can turn it on.
  • You have no active registration in any organization — the card appears once your registration is active.
  • Your ID card has pending items required by the organization: followed by the missing fields (for example, Photo). Complete your record under Profile › Edit (see Profile and renewal).